Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site. This policy does not, however, govern the terms of our relationship or constitute any representation or warranty. The terms of our relationship are governed by our Terms and Conditions.

Protecting Your Information

Sharing of personal information – we don’t do it.

Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. The information you provide to us on this website is only used to send you our offers, and to process and ship your order. We may also use this information to send you information regarding new features, services and special offers from us and/or our business partners that we think you’ll find valuable. This information is harvested from a secure area and encrypted for our customers’ protection. We do not sell personal information. However, we may share limited data with service providers (e.g., shipping carriers, payment processors, email/SMS marketing providers) strictly to facilitate transactions or communications. Your information will never be shared with third parties for unrelated marketing purposes. Although we use outside shipping companies to ship orders and a credit card processing company to bill users for goods and services, these companies do not retain, share, store or use personally identifiable information for any secondary purposes. We value your privacy, and will never release any account or personal information to any third party unless we are given explicit authority to do so by you, our customer.

Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way. Any sensitive information (such as credit card number and/or social security number) that we collect from you is encrypted with SSL, a standard internet security measure. We protect user data offline as well by restricting access to information to only those employees who need the information to perform a specific job (for example, a Customer Care representative). All employees are kept up to date on our security and privacy practices and are aware of the importance of keeping customer data secure and safe at all times.

Making Changes and Opting Out

You may access the personal information you have submitted to us at any time by viewing your profile. From there you can make changes to your account information. You can opt-out of any marketing messages or newsletters by clicking the unsubscribe link available in the footer of each email.

SMS Terms and Conditions

1. SMS For Consent Communication

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from S. R. Tonella Cellars you may receive text messages related to events, reminders, and reservations.

For Example: Hello, Thank you for contacting S. R. Tonella Cellars, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help or visit our Privacy Policy and SMS Terms and Conditions at https://www.srtonellacellars.com/terms-conditions/.

· Message Frequency: By providing your mobile number and opting in, you consent to receive SMS messages from S. R. Tonella Cellars related to promotions, reservations, and customer support. Message frequency varies but will not exceed 2 messages per month plus any necessary responses to their inquiries. No automated messages will be sent beyond the stated frequency. Reply STOP to cancel. Message and data rates may apply. Consent is not required for purchase. Potential Fees for SMS Messaging: Message and data rates may apply based on your carrier’s plan. Check with your provider for details.

· Customers will opt-in for SMS messaging from S. R. Tonella Cellars at the time of booking an event. If they verbally consent, they will receive a text confirmation requesting written electronic consent by replying ‘YES.’ Only after replying ‘YES’ will they be subscribed. This consent will be recorded in our system for compliance purposes. SMS opt-in is not required for any purchase. This agreement for SMS will not be shared with third parties for marketing purposes.

· Opt-out: Customers may opt out of SMS messaging by replying STOP to any message. Once opted out, they will receive a final confirmation message stating: ‘You have successfully unsubscribed from S. R. Tonella Cellars SMS messages. No further messages will be sent. Reply START to opt back in at any time.

Standard Messaging Disclosures:

Message and data rates may apply. Message Frequency May Vary You can opt out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our https://www.srtonellacellars.com/terms-conditions/

GDPR/CCPA Compliance

If you are a resident of California or the European Union, you have the right to access, correct, or delete your personal data. You may also request that we restrict processing of your data. To exercise these rights, contact us at team@srtcellars.com

Gift Recipients

If you send a gift from our site, we will collect contact information, such as name, shipping address and phone number for gift recipients to ensure correct gift delivery. We will not sell, share or rent any contact or personal information for invited friends or gift recipients with third parties, but they may receive offers from us for highlights of new features, products, services and special offers we think they will find interesting. Invited friends and gift recipients can easily opt-out of receiving any marketing messages or newsletters by clicking the unsubscribe link available in the footer of each email.

Legal Disclaimers

Our company reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

This website may contain links to other websites. Our company is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

We may update this Privacy Policy occasionally. If changes are material, we will notify you via email or website updates before they take effect.

Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above or that you may not be able to purchase and receive products offered by us. Please note that even after you have chosen to withdraw your consent, we may continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.

Please contact team@srtcellars.com for additional details on our privacy practices, or if you wish to request a country-specific privacy notice.

Contact Information

Should you have any questions relating to this privacy policy, any of your personal information that we have collected, your rights to have your personal information returned or erased or our third–party disclosure practices, please contact us at S. R. Tonella Cellars, Box 97, Rutherford California 94573, via phone at 707-955-3008 or via email at team@srtcellars.com.